Maximize Flow, Minimize Delay

Service Pass Counters – Heated, Refrigerated & Ambient Units from Turkey

Heated, refrigerated or ambient – our Turkey-made service pass counters optimize food flow in commercial kitchens with hygienic and modular design.

If you’ve ever worked with consultants, procurement managers, or kitchen designers on turnkey kitchen projects, you already know this: the handover point between kitchen and service must be fast, organized, and temperature-safe.

We’ve walked through too many kitchens where the pass counter was either too hot, too cold, or just… missing. And every time, the chef says the same thing: “If the service line fails, the whole kitchen feels it.” That’s exactly why we build our units not just with stainless steel, but with real-life chef experience in mind. Designed in Turkey, tested in real projects — this is more than just a counter. It’s your kitchen’s pressure valve.

From large hotels in Africa to fast-paced catering kitchens in Europe, we’ve seen how a poorly designed service pass unit can create workflow bottlenecks and safety issues. That’s why our Turkey-built service counters offer ergonomic, hygienic, and purpose-built solutions.

Built from AISI 304 stainless steel, with insulated wells, GN compatibility, and flexible modularity, our counters are trusted by hospitality operators worldwide. 🔩

We’ve seen this across dozens of projects: a smart pass counter doesn’t just serve food — it saves the whole kitchen time and sanity.

🛎️ In many professional kitchens, pass-through counters are paired with 1 or 2-tier service shelves mounted above the unit. These shelves often feature built-in heating elements, especially in hot service areas. The goal? To keep plated meals warm and visually appealing until waitstaff arrive for pickup — a detail that might seem small, but in reality, it prevents plate returns, keeps service flowing, and makes a big difference during peak hours.

Pass-Through Cabinets – Front & Back Efficiency Aligned

In fast-paced kitchens, every second counts. Our pass-through cabinets provide a seamless flow between kitchen staff and service teams, especially during rush hours. These insulated compartments allow pre-plated meals, trays, or utensils to be transferred quickly — keeping the hot side hot and the cold side cold, while reducing unnecessary movement. Perfect for hotels, hospitals, and high-volume restaurants.

Tray Slides – Reduce Load, Boost Flow

Designed for high-efficiency service counters, our stainless steel tray slides give guests or staff a comfortable and organized space to support trays during plating, pickup, or tray return. With ergonomic height and anti-slip construction, they reduce strain on arms and minimize accidental drops — small details that make a big difference in staff fatigue and service speed.

  • 🔥 Heated wells, dry or wet type, with thermostat control
  • ❄️ Refrigerated sections with GN 1/1 or 2/1 compatibility
  • 📏 Ambient service for dry holding
  • 🔁 Modular design for left/right hand or pass-through options
  • 🧼 Easy-to-clean hygienic surfaces and rounded corners
  • 🔧 Plug-and-play electrical systems for global kitchens
  • ✅ CE, ISO, HACCP compliant

Model Type

Dimensions (mm)

Temperature Range

GN Capacity

Electrical

Heated

1200x700x850

+30°C to +90°C

GN 2×1/1

230V/50Hz

Refrigerated

1200x700x850

+2°C to +8°C

GN 2×1/1

230V/50Hz

Ambient

1200x700x850

Room Temp

GN 2×1/1

N/A

Contact us for full technical sheets and installation diagrams.

Note: Ambient models are often selected for bakeries and cafés due to their simplicity and ease of maintenance.

Our service pass counters can be equipped with advanced smart features to enhance safety, usability, and long-term reliability:

  • 🌡️ Digital thermostats with precise temperature accuracy
  • 🔔 Overheating or undercooling alarms (visual/audio)
  • 📶 Optional Wi-Fi control for remote monitoring (premium models)
  • 🚰 Water level sensors in wet wells to prevent dry heat damage
  • 🔐 Programmable preheat/cool start-up schedules

These options help operators in hospitals, hotels, or busy kitchens manage temperatures efficiently and minimize human error.

One of our clients in Kenya recently integrated smart alarms and digital thermostats into their hospital kitchen line—resulting in 40% fewer maintenance issues

The Role of Kitchens in Hotel Revenue Strategy

Service Pass Counters – Heated, Refrigerated & Ambient Units from Turkey

pizza restaurant kitchen design 2

🏨 Real Applications in Global Projects

  • 🍽️ Hotels – Live pass-throughs between hot kitchen and plating line
  • 🏥 Hospitals – Temperature-safe tray transfers
  • 🏫 Schools – Ambient counter for dry food distribution
  • 🍴 Catering Kitchens – Compact counter with heated/refrigerated mix
  • 🏢 Staff Canteens – GN-compatible modular layout for fast service

In a busy Dubai catering kitchen, our refrigerated pass counter helped reduce service delays by 30% during lunch hours. Kitchen staff appreciated the temperature consistency and quick accessibility.

🧩 How to Choose the Right Counter

In a recent hotel chain rollout in Doha, space and power limitations made it tough to select the right model. Our team guided them with 2 layout options and smart feature add-ons.

  • 🔥 Do you need temperature control? (Hot, cold, or ambient?)
  • 📐 What’s your space? Measure max width and depth available
  • 👥 Single-sided or pass-through?
  • 🔌 Power specs? 230V EU or special request?
  • 🍱 Type of food? (Liquids, dry trays, salads, etc.)

📩 Not sure? Send us a sketch — we’ll return it with notes and best-fit models.

🧠 Consultant & Project Support

We collaborate closely with consultants and foodservice designers across Europe, Africa, and the Middle East. Our support includes:

  • 2D/3D DWG & BIM files for seamless kitchen integration
  • Tender-ready documentation in English, French, or Arabic
  • Compliance documents (CE, HACCP, ISO)
  • Plug type selection for destination country
  • Local regulation adaptation for fire & food safety
  • Advice on layout placement, corner usage & cable routing

Our team responds within 24 hours and helps make your submission stand out with real technical clarity.

We’ve supported dozens of last-minute tender submissions. If you’re stuck on layout files or plug types, our team’s got your back — fast.

🧽 Maintenance & Cleaning Guide

  • 🧼 Use pH-neutral cleaning agents daily
  • 🧽 Wipe dry to avoid mineral marks
  • 🔌 Disconnect power before deep cleaning
  • 🔧 Inspect thermostat and cooling coil bi-annually
  • 🔒 Check GN well gaskets monthly

📊 Comparison Table

Feature

Heated

Refrigerated

Ambient

GN Compatibility

Yes

Yes

Yes

Temperature Control

+30°C to +90°C

+2°C to +8°C

N/A

Electricity Required

Yes

Yes

No

Suitable For

Hot meals

Salads, desserts

Bakery, bread

Maintenance Frequency

Weekly

Bi-weekly

Minimal

For projects with limited electrical access, ambient models offer the lowest operating cost. However, for HACCP compliance in hospitals, refrigerated counters are strongly recommended.

❓ Common Questions – Wine Display Cabinets

Yes, with a dual-zone model. One side cools for whites (~7°C), the other for reds (~16°C).

We use anti-condensation, double-glazed glass with internal air channels — no fog, even in humid climates.

It depends. Wood looks premium and absorbs vibrations better. Metal lasts longer and is easier to clean.

Absolutely. Our models come in both freestanding and built-in designs with proper ventilation setups.

Definitely. Our LED lights are UV-protected, low-heat, and fully dimmable — wine-safe and guest-friendly.

📚 Real Kitchen Stories

Get a Quote.